Some of our most recent testimonials are listed below:
Very satisfied with service
Although I was satisfied with the service I was very disappointed that you did not provide the floppy hats for the doctoral and PhD graduates. It is a well known symbol of doctorate graduations and I don't understand why it is not provided. So from that respect I was unhappy with the flat cap with which we were provided.
Also in relation to wearing the gown I received more information from the photographer as to how to keep it in place that the staff who put it on me - this information was very helpful and would be helpful to get from your staff.
I received a robe with a dirty cuff with several brown stains. I returned to the staff fitting the robes who did change it but were not very pleasant and seemed to cut corners when fitting the gown.
Seamless! Easy to navigate system online and on the day.
Everything was well-organised and staff were friendly and helpful. Well done!
I initially received an incorrect robe, but the error was corrected. No big deal.
An excellent and professional service was provided by Armstrong & Oxford, from ordering my robe online right through to dealing with the super A&O staff on the day of my graduation. Thank you!
Had a small problem with the online system in that the first time I did the payment it didn't work because of an extra security check that meant they wanted to text a number that I no longer have. THis is not your fault at all, but just to note that if you consider changing payment services it might be worth looking into something that is a little less hassle.
Also, there was a small black mark on the yellow part of my robe at the front. Not too large, but would have been nice to not have it.
Finally, the robe kept falling off my shoulders. Don't know if much could be done about this, but just noting in case.
The degrees have been messed up among many graduates. Otherwise, all was great!
Very satisfied with the experience. the process was easy and the staff were very helpful and friendly.
Excellent, no issues at all!
Excellent. Very friendly staff.
Extremely efficient, friendly staff made what could be a stressful job a very easy experience, leaving us free to enjoy the day. Thank you!
The service on the day was brilliant.
Only comment i could make would be after ordering online there was no email confirmation which left me a little concerned as I had nothing in writing confirming my order or anything to quote if circumstances changed and I had to change my graduation date for some reason.
The reminder text message with the order number was extremely helpful.
Good overall - signposting to robes could have been better.