If your ceremony date is not listed on our website it means that the online bookings have not opened yet. We are waiting for your institution to officially confirm the details of the ceremonies. You will receive information from the college once this has been announced and the online bookings will be live then. Rest assured you will find out in plenty of time for your graduation date.
If the date or time of your graduation should change after you have booked your hire outfit, don’t worry. Simply email firstname.lastname@example.org and advise us of the new date so we can update your booking
Your gown will be fitted on the day by one of our fully trained staff members. Sizing is always calculated according to height.
You must contact us via email email@example.com or contact your college directly.
You will receive an email after placing your order, and an SMS message in the days preceding your graduation date, confirming your order number. You can also view your account number by logging into your account on our website. Please keep this information safe as you will need this to collect your gown.
For student hire, please go to: https://www.armstrongandoxford.com/gowning/studentgownbook. For staff hire, please visit: https://www.armstrongandoxford.com/gowning/staffgownbook
Unfortunately we cannot take bookings over the phone. For student hire, please go to: https://www.armstrongandoxford.com/gowning/studentgownbook. For staff hire, please visit: https://www.armstrongandoxford.com/gowning/staffgownbook
For most colleges you will be able to place a late order at the graduation event. Please attend early on the day of graduation and our staff will help you. Payment can be made on graduation day using all major debit or credit cards. Please be advised that if you are attending the CITY EDUCATION GROUP graduation, you cannot book a gown on the day.
You can log into your account online and view your reference number. If you have any difficulty, please email us at firstname.lastname@example.org and we will get back to you within one working day.
Your institution has set aside a special area for you to collect your outfit. Details of the location will be advised in the information sent by your institute.
It is not imperative that you have the printed copy, but take a note of the number as it does speed things up at the ceremony. In addition, our representatives will have detailed lists on the day of your ceremony.
Someone else can collect your robe, but they must know your full name, height and have your order reference number.
If you’re unable to collect it yourself at the specified times, someone else can collect on your behalf provided they have your full name, your height, and your reference number.
For gown hire booking and prices please visit the Student Hire section on our website www.armstrongandoxford.com. The prices may vary between Universities and awards.
Still unsure about a query? You can contact us by phone: