Armstrong & Oxford Limited (A&O) is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a personalised service to you when you visit our website.
At A&O, we appreciate that you do not want the personal information you provide to us distributed indiscriminately and here, we explain how we collect information, what we do with it and what controls you have.
This Privacy Policy is for the website hosted at https://www.armstrongandoxford.com ("we", "us" and "our website"). The website is operated by or on behalf of Armstrong & Oxford Limited.
This policy sets out:
Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. By engaging with our website you acknowledge you have read and understood this privacy policy.
For the purposes of European data protection law, ("Data Protection Law"), the data controller is:
Armstrong & Oxford LimitedWhen you order we need to know:
We need this information for our contract with you so that we can process and fulfil your order, notify you of your order status and assist you if there is a problem with your order. We also use this information to administer your account with us and verify and carry out financial transactions in relation to payments you make under our contract with you.
See also 'Our promotional updates and communications' for further information'.
A&O uses cookies, which are tiny text files stored on your computer or device when you visit certain web pages. The types of cookies we use are the kind that we use in our legitimate interest keep track of what you have added into your shopping basket and also cookies used with your consent both for analytical purposes to help us understand our website better and that give you an improved online experience and for advertising/marketing.
Below is a list of cookies featured on our website with their names and their meaning.
These cookies allow us to make sure you get the best possible experience on our website. They are required for the operation of our website and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Cookie name | Purpose |
ASP.NET_SessionId | A cookie generated by our ASP .NET development platform to allow the Site to display properly. |
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us for our legitimate interests of improving the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Portions of this website use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Most web browsers allow some control of most cookies through the browser settings. To find out more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Please note that deleting cookies will limit your web experience on our website.
Where permitted in our legitimate interest or with your prior consent where required by law, we will use your personal information for marketing analysis and to provide you with promotional update communications by email or post about our products/services or those of business partners identified to you.
You can object to further marketing at any time by checking and updating your contact details within your account, or selecting the "unsubscribe" link at the end of all our marketing and promotional update communications to you, or by sending us an email to privacy.policy@armstrongandoxford.com.
We may disclose your personal information in the following circumstances to:
We may also disclose your personal information to third parties:
Information which you submit via this website is sent to a computer located in the United Kingdom. This is necessary in order to process the information and to send you the information you have requested.
Information submitted by you may be transferred by us to, and stored at, a destination outside the European Economic Area ("EEA") that may not be subject to equivalent Data Protection Law.
Where your information is transferred outside the EEA, we will take all steps necessary to ensure that your data is subject to appropriate safeguards, such as relying on a recognised legal adequacy mechanism, and that it is treated securely and in accordance with this privacy policy.
We retain personal data for as long as you have an account with us or in order to meet our contractual obligations to you or to your academic institution and for six years after that to identify any issues and resolve any legal proceedings.
We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.
Transfers outside of EEA
We may transfer your personal information outside the EEA:
We may transfer your personal information outside the EEA:
Payment details you provide will be encrypted using secure sockets layer (SSL) technology before they are submitted to us over the internet. Payments made on the website are made through our payment gateway provider, Worldpay. You will be providing credit or debit card information directly to Worldpay which operates a secure server to process payment details, encrypting your credit/debit card information and authorising payment. Information which you supply to Worldpay is not within our control and is subject to Worldpay's own privacy policy and terms and conditions.
To prevent unauthorised access as required by Data Protection Law, we follow strict security procedures in the storage and disclosure of information which you have given us. Our security procedures mean that we may request proof of identity before we are able to disclose personal data to you following a request from you to do so. We use a secure server by which you may place your order or access your account information.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
This website may, from time to time, contain links to other sites. We are not responsible for the privacy policies or the content of such sites.
You have the right under certain circumstances:
Your right to withdraw consent:
You can also exercise the rights listed above at any time by sending an email to privacy.policy@armstrongandoxford.com or by contacting us using details below.
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html ). The Data Protection Commissioner is the supervisory authority in Ireland.
Any changes we make to our privacy policy in future will be posted on this page and, in relation to substantive changes, may be notified to you by e-mail. This policy was last updated on 24 May 2018.